Shipping & Returns

Shipping & Returns

Free Shipping
✅ Free shipping on all SIPPURE orders
✅ Ships within 24 hours
✅ 5-8 business days delivery
✅ Tracking provided for all orders

45-Day Money-Back Guarantee
If your cat doesn't love their SIPPURE fountain within 45 days, return it for a full refund. We're that confident your cat will prefer it over bowls and plastic fountains.

Return Process:
1. Contact our support team
2. Receive prepaid return label
3. Ship back in original packaging
4. Full refund processed within 5 business days

What's Covered:
✅ Pump motor defects
✅ Stainless steel construction issues
✅ Electrical component failures
✅ Manufacturing defects

What's Not Covered:
❌ Normal wear and tear
❌ Damage from misuse
❌ Filter replacements (consumable item)

Free Worldwide Shipping 

Questions about your order? Contact us at support@sippure.com