Product Questions

Q: How much water does the SIPPURE fountain hold?
A: 2.2L/74oz capacity - enough for 7 days even with multiple cats.

Q: Is it really silent?
A: Yes! Our hospital-grade pump operates under 25dB - quieter than a whisper.

Q: How often do I need to clean it?
A: Deep clean monthly, replace filter every 2-4 weeks. Takes less than 10 minutes.

Q: Will my picky cat actually use it?
A: 99% of cats start using SIPPURE within 24 hours. The flowing water mimics natural streams cats instinctively prefer.

Q: How is stainless steel better than plastic?
A: Stainless steel prevents bacterial growth, doesn't retain odors, and is dishwasher safe. Plastic fountains harbor germs in cracks and crevices.

Health Benefits

Q: Will this help with my cat's kidney issues?
A: Proper hydration is crucial for kidney health. Many customers report improved urinary health after switching to SIPPURE.

Q: My cat only drinks from faucets. Will this work?
A: Yes! The flowing faucet-style design specifically appeals to cats who prefer running water.

Q: How much more water will my cat drink?
A: Most cats triple their water intake within the first week of using SIPPURE.

Ordering & Shipping

Q: What's included with my purchase?
A: SIPPURE fountain, ultra-quiet pump, 4 replacement filters (2-month supply), power adapter, and quick setup guide.

Q: How long does shipping take?
A: Free shipping on all orders. Most arrive within 5-8 business days.

Q: Do you offer a guarantee?
A: Yes! 45-day money-back guarantee 

Q: Where can I buy replacement filters?
A: Replacement filters available on our website. Subscribe and save 15% on automatic deliveries.

Still have questions? Contact us at hello@trysippure.com