Contact Us

Get in Touch

We're here to help you and your cat have the best experience with SIPPURE.

📧 Email Support
hello@trysippure.com
Response time: Within 24 hours

📞 Phone Support
15642123851
Monday - Friday: 24/7 Support

💬 Live Chat
Available on our website
Monday - Friday: 24/7 Support

Frequently Asked Questions

Q: How often should I clean my SIPPURE fountain?
A: Deep clean monthly, replace filter every 3-4 weeks for optimal performance.

Q: Is the fountain really silent?
A: Yes! Our hospital-grade pump operates under 25dB - quieter than a whisper.

Q: What's included with my purchase?
A: SIPPURE fountain, ultra-quiet pump, 3 replacement filters, power adapter, and setup guide.

Q: How long does shipping take?
A: Free shipping on all orders. Most orders arrive within 3-5 business days.

Still have questions? We're here to help! Contact us using any method above.